Create human-centered digital experiences

Our solutions help organizations create exceptional digital experiences that engage target audiences and achieve business goals. Whether we are designing a new customer experience or a complex digital solution, we combine data and design to create interactions that deliver.  

Our experience design services can help you:

  • Solve complex business challenges
  • Achieve seamless experience across all channels
  • Diminish error rates
  • Enhance customer stickiness
  • Increase content findability
  • Develop for accessibility
  • Improve usability
  • Create a connected ecosystem

What We Do


Stakeholder Intake & Discovery
User Research
Competitive Analysis
Business Goals & Objectives
Customer Journey Mapping
Persona Creation
Product/Solution Roadmaps
Heuristic Evaluations & Expert Reviews
UX&D Strategy
Service Mapping
Content Strategy
Accessibility Evaluations &
Remediation Servicing


Process Modelling
Information Architecture
Brand/Creative Advisory
Software, Database & System Architecture
Technology/Ecosystem Solution Design
Accessibility/AODA/WCAG 2.0 Design
Mobile and Responsive Design
Native, Hybrid, & Web Application Design

Enginess Testimonials

“Enginess is a great partner. No matter what technical challenges we throw at them the results are always better than expected. Very thorough and efficient.”

- Principal, Clear Space Design

How We Do It

Research and Discover - Icon

Research and Discover 

An essential step in any user-centred design process is to understand the end users. Our team will conduct a series of meetings, interviews, workshops and focus groups, with end users in order to collect information about their goals, needs, tasks, pain points and wish lists.

ur analysts work with your team to identify the content you have, content that may need to be produced, and content that you may not yet realize you should be producing.

Plan & Prototype

Plan and Prototype

We use the data we gathered to formulate user journey maps, storyboards, personas and strategic roadmaps that lay the foundation for an implementation action plan. Our goal is to connect your users with compelling content through an intuitive site structure. We do this in four steps:

  1. Define the audience
  2. Content collection and review
  3. Create customer journey maps
  4. Design a wireframe of project

Implement and Evaluation - Icon

Implement and Evaluate

We then translate what we’ve learned during the discovery phase into simple, user-friendly solutions. From wireframing, prototyping, colour selection and more, we ensure your interfaces aren’t just beautiful, but also intuitive and usable.

If you have a design partner or in-house design resources, our team will collaborate on the strategy and development portions of the project by providing expert guidance and a second set of eyes to ensure project success.

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